ServiceNow Solution Architect - in Columbus

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Job Overview:
We're seeking a hands-on ServiceNow Solution Architect to lead the architecture and design of our CMDB and Discovery implementation. You'll own the end-to-end technical approach—aligning with CSDM, establishing data governance, configuring Discovery/MID Servers, and ensuring integrations and reconciliations support audit-readiness, security, and operational processes (Incident, Change, Asset).

Here's what you need:

• 7+ years with ServiceNow; 3–5+ years leading CMDB & Discovery implementations
• Deep knowledge of CSDM, CMDB, Discovery, Service Mapping, and I&R
• Hands-on experience with MID Server deployment and credential vaults
• Proven integrations with SCCM/Intune, VMware, AWS/Azure/GCP, Dynatrace/Splunk/SolarWinds, etc.
• Strong data modeling, normalization, and duplicate prevention experience
• Familiarity with ITIL v4 and audit/compliance requirements (SOX, ISO 27001)
• ServiceNow Certified System Administrator (CSA)

Bonus points if you have:

• Service Mapping (patterns/traffic-based discovery), Cloud Discovery (AWS/Azure), and/or container/K8s discovery
• Performance tuning for large environments; Discovery scheduling to avoid network saturation
• Scripting: JavaScript, Glide API, Flow Designer; REST/SOAP integrations
• Experience creating operational dashboards and CMDB Health scorecards
• Certifications: ServiceNow CIS - Discovery, ServiceNow CIS - CMDB, ServiceNow Certified Application Developer (CAD), ServiceNow Certified Technical Architect (CTA), ITIL v4 Foundation

Eligibility requirements:
US Citizenship

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Source: remoteok

Published: 2026-02-17 21:00:06