Bilingual Healthcare Customer Service Representative - Spanish-English - Remote USA - in Columbus
Headquarters: Georgia
Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Healthcare Customer Service Representative - Spanish-English working remotely, you'll be a part of bringing humanity to business. Our TTEC work-from-home team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You'll be Doing
Do you have a passion for helping others? Whether it's getting answers for customers quickly, consulting on products with compassion, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a typical day, you'll answer incoming communications from customers and conduct research to resolve their issues.
What You Bring to the Role
Bilingual in English and Spanish
6 months or more of customer service experience
Integrity to follow HIPAA guidelines on maintaining patient privacy
High school diploma or equivalent
Computer experience
High speed internet (> 15 mbps)
While we recommend a USB wired headset, if you have one, you may be able to use it (except for Bluetooth headsets)
Smart phone or another device that runs iOS or Android (iPad, etc.) for your daily log-in.
What You Can Expect
Supportive career and professional development
An inclusive culture and community-minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage range of $17 per hour plus performance bonus opportunities
And a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives. Visit for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, to thousands of free courses supporting your career growth, you bring a caring and supportive nature that will shine through as you help customers. You'll report to Team Lead and contribute to the overall success of the team.
About TTEC
Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our blend of humanity and technology. With many leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We embrace and are committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams, reflecting the communities we serve.
Source: weworkremotely
Published: 2025-10-13 00:36:36
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